return policy.

I want you to love everything you buy from me, but I get it, sometimes stuff just doesn't land the way we'd hoped. 

If we cannot work something out between us, I will accept returns granted all of the following conditions are met:

  • you haven't had the piece for long (less than ~2 weeks)
  • you still have the original shipping material and package the art back up the way you originally received it (to the best of your ability)
  • you send me a picture of the item packaged up, inside the box and out (if the item gets damaged in transit, this will make it clear to me that the damage was the carrier's fault and not yours)
  • you are willing to print a shipping label I email you and drop it off with the appropriate carrier
  • you are okay with waiting for your refund until after I have received the item and have inspected it for damage.
    • If the item returns undamaged, I will fully refund your purchase.
    • If the item returns damaged, then I will only refund a portion of your purchase commensurate to the damage I find. If the damage is extensive and the item is beyond repair,
    • If the item doesn't return at all and it is clearly your fault (e.g. the carrier never received the package in the first place), I reserve the right to waive the refund entirely. 
    • If the item returns damaged or doesn't return at all and it is clearly the carrier's fault, then I will fully refund your purchase and work with the carrier to resolve the issue.

Please understand that as a small business, I can only do so much. But I will try my best to make sure you are happy with the outcome.